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How Does It Work
Sign Me Up
Calling all gamers and non-gamers in the Southern California area!
To become a potential playtester:
Not in the Southern California area?
Sign up anyway as we're always interested in your feedback and may expand to other cities and regions!
PLAYTEST UNRELEASED
GAMES, AWWW YEEE!
You may be invited to our User Research Center in Sherman Oaks to playtest our games.
Give Us Your Honest Opinion
Liked the game? Didn't like the game?
It's okay, we just want your honest feedback!
Tell us WHAT you did/didn't like about the game and WHY so we can make it better.
Walk Away with Loot & Swag
As a token of our appreciation for volunteering to playtest and provide feedback, you may receive loot such as:
F.A.Q.
Signing Up
- How do I sign up?
- Click To Sign Up
You only have to sign up once and you're good!
- Click To Sign Up
- Do I have to sign up again if I've already signed up once or have already playtested?
- Nope! You only have to sign up once.
- How do my friends sign up?
- Can I sign up if I'm not in the Southern California area?
- Sign up anyway! We're always interested in your feedback and may expand to other cities and regions!
- What do I do if I'm having trouble signing up?
- Contact us by EMAIL and let us know you're having trouble signing up so we can resolve the issue.
- When/How will I be contacted?
- When a playtesting opportunity arises and you match the profile for a study, we'll contact you via phone call or email with a couple of follow up questions.
- Will I get a beta code or demo to playtest at home?
- Unfortunately, no, but if you have been selected to playtest, you'll be invited to come to our headquarters to playtest the game or app.
- How do I update my playtester profile?
- Complete the survey again and your information will automatically be updated.
- If I'm no longer interested in participating, how do I opt out?
- Contact us directly by EMAIL or click on the removal link at the bottom of any playtesting email to opt out.
If you change your mind, you can opt back in by signing up again.
- Contact us directly by EMAIL or click on the removal link at the bottom of any playtesting email to opt out.
Playtesting
- If I have been scheduled for a playtest, will I receive some kind of confirmation?
- If you have been scheduled for a playtest, you will receive a confirmation phone call or email.
By confirming, it means that you've committed to participating in the scheduled playtest.
If you have been scheduled, but have not received a confirmation phone call or email within the given timeframe, please contact us by EMAIL.
- If you have been scheduled for a playtest, you will receive a confirmation phone call or email.
- What should I expect and what's expected of me at the playtest?
- AFTER ARRIVING AT OUR SHERMAN OAKS RESEARCH CENTER:
- Check in at the front desk and get your parking ticket validated.
- Check in with a member from User Research and they will provide you with a Non-Disclosure Agreement to read and sign (parent/guardian will read and sign on behalf of their child).
- We will hold onto your phones for the duration of the playtesting session.
- Note: Let a moderator know if you need to use your phone and they will escort you to an area where you can call or text.
- You will go through a security check and be escorted to the testing labs.
- IN THE LAB:
- You may be asked to playtest an in-development build of one of the unreleased games.
- While it's an exciting experience that playtesters are eager to discuss, we ask that you please refrain from talking to other playtesters about the game (unless instructed to do so) during and after the playtesting session since we want to hear your individual thoughts.
- During the playtesting session, please comply with moderator instructions and be mindful of other playtesters.
- If you run into any issues or have questions during the session, please notify your moderators.
- Be honest and specific with your feedback!
- AFTER ARRIVING AT OUR SHERMAN OAKS RESEARCH CENTER:
- What do I get for playtesting?
- As a token of our appreciation for volunteering to playtest and provide feedback, you may receive loot such as:
- Activision video games
- Gift cards
- Apparel
- Other unique/exclusive swag
- As a token of our appreciation for volunteering to playtest and provide feedback, you may receive loot such as:
- What should/shouldn't I bring?
SHOULD SHOULDN'T - Yourself
- Government ID
- Phone (so we can contact you)
- Sweater/ Jacket (our labs can get cold)
- Weapons
- Illegal paraphernalia
- Other people (unless they have been scheduled for the same playtest session)
- Valuables (if you don’t need it, don’t bring it!)
- What can/can't I wear?
- Wear whatever you're normally comfortable with wearing in public. Note: Our labs can get cold so bring a sweater or jacket.
- What kind of games will I be playtesting?
- We actually test a variety of things– first-person shooters, children's games, apps, websites, and other popular titles– so it depends on the type of test that arises and whether your profile matches!
- What is the ESRB Rating for the game(s) being playtested?
- Players will be testing games with ratings appropriate for their ages.
Minors CANNOT and WILL NOT be allowed to playtest games with a "Mature" rating.
- Players will be testing games with ratings appropriate for their ages.
- Can my friends participate in the same playtest?
- Participants who have not been scheduled by a staff member will not be able to playtest under any circumstances.
However, you can let your friends know they can sign up on PLAYTEST.ACTIVISION.COM.
- Participants who have not been scheduled by a staff member will not be able to playtest under any circumstances.
- Where is the playtesting location?
- Playtest are held at our Activision User Research Center in Sherman Oaks, CA.
- What if I can't make it or need to cancel?
- Try to let us know 24 hours in advance by contacting us through EMAIL.
Other
- How can I contact user research?
- Visit the CONTACT US section to shoot us an email.
- Is this a job?
- Nope! Playtesting is purely voluntary. If you're looking for a career, visit ACTIVISION CAREERS.
- Is this site part of Customer Service and Support?
- No, but if you are looking for customer service and support, visit ACTIVISION SUPPORT.
- Who are you guys and what is user research?
- We're User Researchers! To find out more about what we do and how we work with you, the playtester, visit WHO WE ARE.
Who We Are
WE ARE USER RESEARCHERS
We’re the middlemen and messengers between you (the playtester), and the designers/developers that make the game.
WE ARE LISTENERS AND NEED YOU TO TELL US WHAT YOU LIKE AND DON’T LIKE
Through your honest (or even brutal) feedback, we can pinpoint any problems and let our designers/ developers know ways we can make the experience better for you.
The more honest and the more specific you are in your feedback, the more likely the change will happen!
WE ARE THE PLAYTESTERS' CHAMPIONS AND MESSENGERS
We want to make sure your voices are heard before the game comes out!
OUR (GAMING) OBJECTIVE
We focus on your feedback and how you play the game to help improve the game and ensure that you have the best gaming experience possible.
WHO WE ARE NOT
We are not Quality Assurance– we're not looking for feedback on bugs from our playtesters.
We're also often mistaken for Market Researchers, Business Analysts, and Graphic Designers, but we're not! We're User Researchers!
Contact Us
How Can We Help
I'm emailing User Research because:
I'm scheduled for a playtest and ...